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Legal

GDPR Compliance Policy

Effective Date: January 1, 2024

This document is provided in English. The English version prevails.

On this page

  1. 1. Introduction
  2. 2. GDPR Applicability and User Obligations
  3. 3. Legal Basis for Data Processing
  4. 4. Data Subject Rights Under GDPR
  5. 5. Consent Management
  6. 6. Data Processing Records
  7. 7. Data Protection Impact Assessments (DPIAs)
  8. 8. Data Breach Notification
  9. 9. International Data Transfers
  10. 10. Data Protection Officer (DPO)
  11. 11. Supervisory Authority Cooperation
  12. 12. GDPR Compliance Monitoring
  13. 13. User Obligations and Responsibilities
  14. 14. Enforcement and Penalties
  15. 15. Contact Information and Support
  16. 16. Policy Updates and Changes

1. Introduction

This GDPR Compliance Policy ("GDPR Policy") supplements our main Privacy Policy and specifically addresses our compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679. This policy applies to all users, customers, and data subjects whose personal data is processed by Mtraf Affiliate Network SRL in connection with our services.

Company Information:

  • Company Name: MTRAF Affiliate Network SRL
  • Registered Address: Suite 101, 1st Floor, Eden Plaza, Eden Island, Mahe, Seychelles
  • Data Controller: Mtraf Affiliate Network SRL
  • Data Protection Officer: [email protected]

2. GDPR Applicability and User Obligations

2.1 Mandatory GDPR Declaration

IMPORTANT: Before activating your account or using our services, you MUST declare whether you are subject to GDPR protection.

GDPR Declaration Requirement:

  • All users must indicate whether they are EU residents, EU citizens, or otherwise subject to GDPR protection
  • This declaration is mandatory and cannot be bypassed
  • Failure to provide accurate GDPR status may result in account suspension or termination
  • Users must update their GDPR status if their circumstances change

Declaration Options:

  • ✅ I am subject to GDPR protection (EU resident, EU citizen, or processing occurs in EU)
  • ❌ I am not subject to GDPR protection (Non-EU resident with no EU connections)

2.2 Consequences of GDPR Status

For GDPR-Protected Users:

  • Full GDPR rights and protections apply
  • Enhanced data processing controls
  • Specific consent mechanisms required
  • Right to lodge complaints with EU authorities

For Non-GDPR Users:

  • Standard privacy protections apply
  • Simplified data processing procedures
  • General consent mechanisms
  • Local privacy laws may apply

3. Legal Basis for Data Processing

3.1 Primary Legal Bases

We process personal data under the following GDPR legal bases:

Consent (Article 6(1)(a)):

  • Marketing communications and promotional activities
  • Third-party data sharing for advertising purposes
  • Special categories of data processing
  • International data transfers outside the EU

Contract Performance (Article 6(1)(b)):

  • Account creation and management
  • Service delivery and support
  • Payment processing and financial transactions
  • Affiliate relationship management

Legitimate Interests (Article 6(1)(f)):

  • Website analytics and performance optimization
  • Fraud prevention and security measures
  • Business development and market research
  • Service improvement and innovation

Legal Obligations (Article 6(1)(c)):

  • Tax and financial reporting requirements
  • Regulatory compliance and audits
  • Legal proceedings and dispute resolution
  • Government requests and investigations

3.2 Special Categories of Data

For special categories of personal data (Article 9), we rely on:

  • Explicit Consent: For sensitive data processing
  • Legal Obligations: For employment and tax purposes
  • Vital Interests: For emergency situations
  • Public Interest: For regulatory compliance

4. Data Subject Rights Under GDPR

4.1 Right to Information and Transparency (Articles 12-14)

Right to be Informed:

  • Clear information about data processing activities
  • Purpose and legal basis for processing
  • Data retention periods and storage locations
  • Third-party recipients and international transfers

Right of Access (Article 15):

  • Confirmation of data processing
  • Copy of personal data being processed
  • Information about processing purposes and recipients
  • Data source and automated decision-making details

4.2 Right to Rectification and Erasure (Articles 16-17)

Right to Rectification (Article 16):

  • Correction of inaccurate personal data
  • Completion of incomplete personal data
  • Verification of correction implementation
  • Notification to third-party recipients

Right to Erasure (Article 17) — "Right to be Forgotten":

  • Deletion of personal data upon request
  • Removal from all systems and backups
  • Notification to third-party recipients
  • Exceptions for legal obligations and public interest

4.3 Right to Restriction and Portability (Articles 18-20)

Right to Restriction (Article 18):

  • Limitation of data processing activities
  • Temporary suspension of processing
  • Retention without further processing
  • Notification of restriction to recipients

Right to Data Portability (Article 20):

  • Receipt of data in structured, machine-readable format
  • Direct transmission to another controller
  • Technical feasibility considerations
  • Format and delivery methods

4.4 Right to Object and Automated Decision-Making (Articles 21-22)

Right to Object (Article 21):

  • Objection to processing based on legitimate interests
  • Objection to direct marketing activities
  • Objection to scientific/historical research
  • Demonstration of compelling legitimate grounds

Right to Automated Decision-Making (Article 22):

  • Human intervention in automated decisions
  • Right to express point of view
  • Right to contest automated decisions
  • Explanation of decision logic and significance

5. Consent Management

5.1 Valid Consent Requirements

Consent Standards:

  • Freely given, specific, informed, and unambiguous
  • Clear affirmative action required
  • Separate consent for different processing purposes
  • Easy withdrawal mechanism provided

Consent Mechanisms:

  • Checkbox confirmation for each processing purpose
  • Granular consent options for different activities
  • Clear explanation of consequences of consent/refusal
  • Age verification for users under 16 (parental consent required)

5.2 Consent Withdrawal

Withdrawal Process:

  • Easy-to-use withdrawal mechanisms
  • Immediate effect of withdrawal
  • Notification of withdrawal consequences
  • Alternative legal bases for continued processing

Withdrawal Methods:

  • Account settings and preference centers
  • Email opt-out links and unsubscribe mechanisms
  • Customer support channels
  • Privacy dashboard controls

6. Data Processing Records

6.1 Controller's Processing Activities

Record of Processing Activities (Article 30):

  • Name and contact details of controller
  • Purposes of processing
  • Categories of data subjects and personal data
  • Categories of recipients
  • International transfers and safeguards
  • Retention periods and deletion procedures
  • Security measures and technical safeguards

6.2 Processor's Processing Activities

Processor Records:

  • Name and contact details of processor
  • Categories of processing on behalf of controller
  • International transfers and safeguards
  • Security measures and technical safeguards
  • Sub-processor relationships and agreements

7. Data Protection Impact Assessments (DPIAs)

7.1 DPIA Requirements

When DPIA is Required:

  • Systematic and extensive evaluation of personal aspects
  • Large-scale processing of special categories of data
  • Systematic monitoring of publicly accessible areas
  • Processing of personal data relating to criminal convictions

DPIA Process:

  • Systematic description of processing operations
  • Assessment of necessity and proportionality
  • Risk assessment and mitigation measures
  • Consultation with data protection authorities

7.2 High-Risk Processing

High-Risk Activities:

  • Profiling and automated decision-making
  • Large-scale data processing
  • Special categories of data processing
  • Innovative technology use
  • Data matching and combining

8. Data Breach Notification

8.1 Breach Detection and Assessment

Breach Identification:

  • 72-hour notification requirement
  • Risk assessment and impact evaluation
  • Documentation of breach details
  • Containment and remediation measures

Risk Assessment Criteria:

  • Nature, scope, context, and purposes of processing
  • Likelihood and severity of risk to rights and freedoms
  • Number of data subjects affected
  • Categories of personal data involved

8.2 Notification Requirements

Supervisory Authority Notification:

  • Breach description and categories of data subjects
  • Name and contact details of DPO
  • Likely consequences and measures taken
  • Risk mitigation and remediation actions

Data Subject Notification:

  • High-risk breaches requiring individual notification
  • Clear and plain language communication
  • Contact information for DPO
  • Recommended protective measures

9. International Data Transfers

9.1 Transfer Mechanisms

Adequacy Decisions:

  • Transfers to countries with adequate protection
  • European Commission adequacy findings
  • Ongoing adequacy monitoring and review
  • Suspension of adequacy decisions if needed

Standard Contractual Clauses (SCCs):

  • EU Commission-approved SCCs
  • Appropriate safeguards and supplementary measures
  • Transfer impact assessments
  • Regular review and updates

Binding Corporate Rules (BCRs):

  • Intra-group data transfer rules
  • Approval by competent supervisory authority
  • Binding and enforceable commitments
  • Regular compliance monitoring

9.2 Transfer Safeguards

Technical Safeguards:

  • Encryption of data in transit and at rest
  • Access controls and authentication mechanisms
  • Regular security assessments and audits
  • Incident response and breach notification

Organizational Safeguards:

  • Data processing agreements with recipients
  • Staff training and awareness programs
  • Regular compliance monitoring and reporting
  • Audit rights and access for supervisory authorities

10. Data Protection Officer (DPO)

10.1 DPO Requirements

DPO Appointment:

  • Mandatory appointment for public authorities
  • Large-scale processing operations
  • Special categories of data processing
  • Systematic monitoring of data subjects

DPO Qualifications:

  • Expert knowledge of data protection law
  • Professional qualities and ability to perform duties
  • Independence and conflict of interest management
  • Direct reporting to highest management level

10.2 DPO Responsibilities

Core Duties:

  • Inform and advise on GDPR compliance
  • Monitor compliance with GDPR and policies
  • Provide advice on data protection impact assessments
  • Cooperate with supervisory authorities

Contact Information:

  • DPO Email: [email protected]
  • DPO Address: Mtraf Affiliate Network SRL, Suite 101, 1st Floor, Eden Plaza, Eden Island, Mahe, Seychelles, MD-2001
  • Response Time: Within 30 days of receiving requests

11. Supervisory Authority Cooperation

11.1 Authority Cooperation

Cooperation Requirements:

  • Respond to supervisory authority requests
  • Provide access to processing facilities
  • Submit to audits and inspections
  • Implement authority recommendations

Lead Supervisory Authority:

  • Primary authority for cross-border processing
  • One-stop-shop mechanism
  • Cooperation with concerned authorities
  • Joint decision-making procedures

11.2 Complaint Handling

Complaint Process:

  • Acknowledge receipt of complaints
  • Investigate and respond to complaints
  • Provide status updates and resolution
  • Implement corrective measures if needed

Right to Lodge Complaints:

  • Direct complaint to supervisory authority
  • Complaint to controller or processor
  • Judicial remedy and compensation
  • Representative actions and collective redress

12. GDPR Compliance Monitoring

12.1 Regular Assessments

Compliance Monitoring:

  • Regular GDPR compliance audits
  • Policy and procedure reviews
  • Staff training and awareness programs
  • Technology and process updates

Risk Management:

  • Data protection risk assessments
  • Mitigation strategy development
  • Regular risk monitoring and reporting
  • Incident response and recovery planning

12.2 Documentation and Records

Required Documentation:

  • Processing activity records
  • Data protection impact assessments
  • Breach notification records
  • Training and awareness records

Record Retention:

  • Minimum retention periods for GDPR records
  • Secure storage and access controls
  • Regular review and update procedures
  • Disposal and destruction protocols

13. User Obligations and Responsibilities

13.1 Mandatory GDPR Declaration

Account Activation Requirement:

  • BEFORE creating an account, users MUST declare GDPR status
  • Declaration cannot be skipped or bypassed
  • False declarations may result in account termination
  • Users must update status if circumstances change

Declaration Process:

  • User must select GDPR status during registration
  • System validates declaration completeness
  • Account activation requires valid declaration
  • Periodic re-confirmation may be required

13.2 User Cooperation

Required Cooperation:

  • Provide accurate and complete information
  • Update personal data when changes occur
  • Respond to verification requests
  • Comply with reasonable security requirements

User Responsibilities:

  • Maintain account security and credentials
  • Report suspected security incidents
  • Comply with terms of service and policies
  • Respect other users' privacy rights

14. Enforcement and Penalties

14.1 Administrative Fines

Penalty Factors:

  • Intentional or negligent character of infringement
  • Degree of cooperation with supervisory authority
  • Categories of personal data affected
  • Measures taken to mitigate damage

14.2 Corrective Powers

Supervisory Authority Powers:

  • Issue warnings and reprimands
  • Order compliance with data subject requests
  • Impose temporary or permanent processing bans
  • Order data deletion or rectification

Enforcement Actions:

  • Regular compliance monitoring
  • Investigation of complaints and breaches
  • Imposition of administrative fines
  • Judicial proceedings and remedies

15. Contact Information and Support

15.1 GDPR-Specific Contacts

Data Protection Officer:

  • Email: [email protected]
  • Address: Mtraf Affiliate Network SRL, Suite 101, 1st Floor, Eden Plaza, Eden Island, Mahe, Seychelles, MD-2001
  • Response Time: Within 30 days for GDPR requests

15.2 Supervisory Authority Contacts

Complaint Submission:

  • Direct submission to supervisory authority
  • Online complaint forms and procedures
  • Required information and documentation
  • Complaint tracking and follow-up

16. Policy Updates and Changes

16.1 Regular Review

Review Schedule:

  • Updates based on regulatory changes
  • Incorporation of best practices
  • User feedback and improvement

Update Process:

  • Legal review and approval
  • User notification of changes
  • Implementation timeline
  • Training and awareness updates

16.2 Change Notification

Notification Methods:

  • Email notification to registered users
  • Website policy updates
  • Account notification systems
  • Public announcements and press releases

Effective Date:

  • Immediate effect for new users
  • Notice period for existing users
  • Grace period for compliance
  • Retroactive application where permitted

Last Updated: January 1, 2024 · Version: 1.0 · GDPR Declaration Required: ✅ MANDATORY

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